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Privacy Policy

Data Protection Policy

We are Adelenka s. r. o., with registered office at Partizánska 1259/15, Bratislava - Staré Mesto 811 03, ID No. 55 657 079, registered in the Commercial Register of the District Court Bratislava III, Section Sro, File No. 171846/B.

We operate an e-shop on the website www.chezadelle.com.

In the course of selling goods and operating our website, we process certain personal data.

The processing of personal data is governed primarily by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).

  1. Processing of Personal Data

Processing of Personal Data via the Contact Form

If you contact us regarding our products and services, we will process your contact details, primarily via the contact form. This includes personal data such as:

  • Name and surname
  • Email address
  • Telephone number
  • Information about the product you are interested in

Why do we need this data? This data allows us to respond to your inquiry and provide details about our products.

On what legal basis? The processing is based on Article 6(1)(b) of the GDPR – contract performance or pre-contractual measures at your request.

If you do not provide this personal data, we cannot communicate with you regarding the conclusion of a contract for the delivery of our goods or services.

How long do we keep this data? Unless further cooperation is established, we will retain your data for a maximum of two years from our last communication.

Processing of Personal Data for Purchases

When you make a purchase, we process personal data necessary to fulfill the contract. This includes:

  • Billing details: Name, surname, address, phone number, and email address

Why do we need this data? We require this data to fulfill our contractual obligations, deliver goods, and communicate about your order (including updates, queries, or complaints). It is also used for compliance with legal obligations, such as accounting and tax purposes.

On what legal basis? The processing is based on Article 6(1)(b) GDPR – contract performance and Article 6(1)(c) GDPR – compliance with legal obligations.

If you do not provide this data, we cannot process your order or provide our services.

How long do we keep this data? During the provision of goods or services and for as long as required by applicable laws (e.g., 10 years for tax and accounting purposes).

Newsletter (Commercial Communication)

If you purchase from us and have not opted out of marketing messages, we will use your email address for sending marketing communications.

On what legal basis? The processing is based on Article 6(1)(f) GDPR – our legitimate interests in marketing communication with our customers.

How long do we keep this data? Two years from your last purchase. You can opt out at any time by emailing us at chezadelle@gmail.com.

  1. Who Has Access to Your Data?

Your data remains with us but may be accessed by service providers assisting with the e-shop, including:

  • The e-shop platform provider (Shoptet)
  • Logistics partners (e.g., GLS, Packeta Slovakia, Slovenská Pošta)
  • Payment processors (e.g., VISA, Mastercard, Apple Pay, Google Pay, ShoptetPay)
  • Email marketing providers
  • Marketing platforms (e.g., Google, Facebook)

Your data may also be accessed by:

  • Our employees

Data Transfers Outside the EU Your personal data is processed within the EU/EEA. If any data transfers outside these regions occur, they will be safeguarded by Standard Contractual Clauses or equivalent mechanisms to ensure compliance with GDPR.

III. Other Important Information

  • We do not have a designated data protection officer.
  • Automated decision-making or profiling is not performed.
  • For questions, contact us at chezadelle@gmail.com or +421 911 820 439.
  1. Use of Cookies

Cookies are text files downloaded to your device when visiting our website. They enable smooth navigation, improve user experience, and personalize ads.

We use:

  • Essential cookies: Required for website functionality (cannot be disabled).
  • Analytical cookies: To analyze site usage (used only with consent).
  • Advertising cookies: For targeted advertising (used only with consent).

Details on managing cookies can be found in your browser settings:

  • Internet Explorer
  • Google Chrome
  • Firefox
  • Safari
  • Opera
  • Microsoft Edge

For a list of third-party cookies, please refer to our detailed cookie policy available on our website.

  1. Your Rights Regarding Data Processing

Under GDPR, you have the right to:

  • Request information about your processed data
  • Access, update, or correct data
  • Restrict or object to processing
  • Request deletion of data in certain cases
  • File a complaint with the data protection authority or a court

For customers outside the EU, we adhere to applicable data protection laws in your region. Specific rights may vary depending on your location.

These policies are effective as of February 1, 2025.